Shipping Policy

Last updated: 1 January 2026

At Dr. Patkar's Healthcare India we are committed to delivering your wellness products safely, securely and on time. This Shipping Policy explains our order processing, delivery timelines and shipping guidelines.

1. Order Processing

  • Orders are processed after successful payment confirmation
  • We aim to dispatch orders within 1 to 3 business days after order confirmation
  • Orders are processed on working days only, excluding Sundays and public holidays
  • Once your order has been shipped, you will receive tracking details through your registered contact information

2. Delivery Timeline

  • Delivery usually takes 3 to 7 business days after dispatch, depending on your location and courier service availability
  • Delivery timelines may vary for remote areas, holidays, weather conditions or unforeseen logistical delays
  • We work with reliable courier partners to ensure safe and timely delivery of your products

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before order confirmation
  • Free shipping offers may be available during promotional periods or based on order value

4. Order Tracking

Once your order is dispatched, you will receive tracking information via email, SMS or WhatsApp where applicable.

You can use the tracking details to monitor your shipment status until delivery.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery details, including:

  • Full name
  • Contact number
  • Complete shipping address
  • PIN code

Dr. Patkar's Healthcare India will not be responsible for delays or failed deliveries caused due to incorrect or incomplete address details provided by the customer.

6. Delayed or Failed Deliveries

While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • Courier partner delays
  • Weather conditions
  • Transportation disruptions
  • Incorrect delivery information
  • Regulatory or operational restrictions

Our team will assist you in tracking and resolving delivery related concerns.

7. Damaged Packages

If you receive a package that appears damaged, tampered with or incomplete:

  • Please contact our customer support team within 48 hours of delivery
  • Share relevant details along with images or videos of the package and product

Our team will review the concern and assist you with the next steps.

8. International Shipping

Currently, we deliver orders within India only. Any future updates regarding international shipping will be communicated on our website.

9. Contact Us

For any shipping related queries or assistance, please contact our customer support team through the details provided on our Contact Us page.

At Dr. Patkar's Healthcare India, we take every step to ensure your wellness products reach you safely and conveniently.

Contact us